Your promo is waiting for you on


   

Sign up with the same email address used to purchase/claim.
For gifted promos, use the gift recipient email.
Find Your Promo in Your Wallet
Your promos will be conveniently stored
in your MyHownd wallet for you to manage
all your promos or redeem with ease.

   
Redeem Promo at Your Visit
Once you’re at the business location and ready
to use your promo, our geo-location system will
allow you to redeem.

For best experience, please allow location permissions.

   
Discover More Promos with MyHownd!
Get access to local savings on entertainment, health, wellness, beauty, and dining. Plus, we offer exclusive membership options such as Kids Skate Free and MyHownd+

   
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Download the App

For best experience, please allow location permissions.

Create an Account
Sign up with the same email used to purchase/claim. For gifted promos, use the gift recipient email.

Find Promo in Your Wallet
Can’t find your promo? Reach out to support and we’ll resolve the issue.

Redeem Promo at Visit
Once you’re at the merchant location, our geo-location system will allow you to redeem.

Have questions?
We have answers!

If you can’t find what you’re looking for, feel free to contact our live support team!

Chat with us

Make sure you are signing into MyHownd using the same email you used to claim or purchase the promo. Double-check for any typos.

For gifted promos, the gift recipient must create an account with the email submitted during purchase.

If your email is correct and you still can not find your promo, try these steps:

  1. Restart the app.
  2. Restart your device.
  3. Make sure you are using the most recent version of the MyHownd app.
  4. Make sure you are using your device’s most recent operating system.
 
To update MyHownd on iOS devices:
  • Go to the App Store
  • Search for MyHownd
  • Tap the Update button
  • If you see an “Open” button instead of “Update” then you already have the most recent version of MyHownd!
 
To update MyHownd on Android devices:
  • Go to Google Play Store
  • Tap on the menu icon on the top left corner
  • Go to “My apps & games”
  • If MyHownd is listed in “Updates,” tap on button to update. If you do not see MyHownd listed, your app is up to date!

 

If your issue persists, please reach out to our team at support@myhownd.com.

If you accidentally entered the wrong email during your purchase or sign up, please contact our live chat team or email support@hownd.com to have your email corrected. Be sure to share both your incorrect email and your correct email.

     

  1.  When you are at the business location and ready to use your promo, tap ‘Show Code’ and present the screen to the staff.
  2. After the staff has confirmed the promo, tap ‘Mark As Redeemed’ and swipe right to finalize redemption.
  3. Your promo is now successfully redeemed! Show the staff the animating checkmark then you may close the screen.

If you want to redeem a gift card, be sure you plan on using it’s full value during your visit.

All refunds are handled by the business you purchased from. If they decide to issue you a refund and need help processing it, please have them reach out to our support team for assistance.

The MyHownd mobile app provides an easy way for you and the Merchant to manage and redeem promos.

However, MyHownd is not required. To redeem a promo, you can also:

  • Share your confirmation email with the merchant – they can then mark your purchase as redeemed in the Hownd Merchant Redemption Portal
  • Ask the merchant to look up your purchase and redeem it in the Hownd Merchant Redemption Portal

If the merchant has any questions, they can contact us at support@hownd.com.

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