If you can’t find what you’re looking for, feel free to contact our live support team!
Make sure you are signing into MyHownd using the same email you used to claim or purchase the promo. Double-check for any typos.
For gifted promos, the gift recipient must create an account with the email submitted during purchase.
If your email is correct and you still can not find your promo, try these steps:
If your issue persists, please reach out to our team at firstname.lastname@example.org.
If you accidentally entered the wrong email during your purchase or sign up, please contact our live chat team or email email@example.com to have your email corrected. Be sure to share both your incorrect email and your correct email.
If you want to redeem a gift card, be sure you plan on using it’s full value during your visit.
All refunds are handled by the business you purchased from. If they decide to issue you a refund and need help processing it, please have them reach out to our support team for assistance.
The MyHownd mobile app provides an easy way for you and the Merchant to manage and redeem promos.
However, MyHownd is not required. To redeem a promo, you can also:
If the merchant has any questions, they can contact us at firstname.lastname@example.org.
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